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Date Added: Sat 17/10/2020

Business Support Administrator

Maidstone, UK
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Company: RECFAIR

Job Type: Permanent, FullTime

Salary: 18000 - 20000

Business Administrator Permanent Job description My Client is looking for an experienced and efficient administrator to fill a crucial role in providing administrative and systems support to the company, particularly the Sales and Education & Media teams, as well as being the first point of contact to our growing client base.
Responsibilities First line telephone reception duties Dealing with and documenting all customer enquiries, updating the client requests from follow-up through to resolution Processing customer sales orders in a prompt and accurate manner Fulfilling software evaluation requests Facilitating good communication and supporting colleagues from other departments with administrative tasks Scheduling of the training diary, for both external and internal courses Maintaining a high level of accuracy of the training and client data on our CRM system as well as various spreadsheets, calendars and cloud based systems Maintaining our e-learning system and ensuring individual client needs are met Booking of training and meeting room facilities Arranging the production of training manuals Ordering office supplies and managing stock levels Competencies Excellent verbal and written communication skills Good standard of numeracy Resilience and the ability to work under pressure Demonstrate initiative and the ability to work independently Strong organisational skills Accuracy and attention to detail Ability to manage and prioritise customer queries The ability to multi-task and quickly switch from one task to an unrelated one Collaborative approach to work with a "can do" attitude Experience A minimum of 2 years experience in a similar role with excellent computer skills including the use of Microsoft applications such as Word and Excel and a CRM system.
Experience of Sales and Purchase Ledger, although not essential, would be a distinct advantage.
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