Harvey Norman is a high-profile, leading-edge retail brand with over 300 stores worldwide selling furniture, bedding, appliances and technology from the leading brands in the World. We are now expanding our business in the UK. We already have two stores in Belfast and are opening our first store in the West Midlands in October, with more to follow. We are growing and have plenty of opportunities for talented people. If you think you have what it takes to thrive in a dynamic retail environment, we want to hear from you.

ABOUT THE JOB:

This is an exciting opportunity to grow your retail managerial career and experience unlimited earning potential in an innovative, team-orientated environment. If you want to learn how to run a business rather than just work in one then we believe that there really is no better place to work.

Our Assistant Managers have a passion for our products, are full of energy and drive to get things done, motivate their teams and drive performance, build great people, keep our customers at the heart of everything they do and have an entrepreneurial spirit.

We offer a positive, optimistic and fun place to work where colleagues become friends, great people and great teams are recognised and milestones are celebrated.

An experienced career focused, ambitious and determined person will have the potential to grow from this Assistant Store Manager position to further career prospects within Harvey Norman. A hardworking, conscientious and self-motivated person will fit into this strong leadership role.

YOUR JOB:

Assistant Managers (2IC’s) are responsible for assisting and deputising for the store manager to ensure the smooth running of the department and team. The Assistant Manager will therefore, need to make certain that standards of customer satisfaction are maintained at all times thus ensuring revenue is optimised.

YOUR PROFILE:

• You are action oriented and results driven - Engaged and full of energy and drive to get things done.
• You motivates others - creating a culture and environment in which others want to do their best, you drive performance and encourages loyalty, pride and engagement within the business.
• You manage with courage - provides open, honest, constructive feedback in a timely manner and confidently addresses any problems directly.
• You are customer focused - Understanding that great customer service is not a one-size fits all proposition and that excellence is about doing ordinary things extraordinarily well.
• You identify & develop talent - understand the strengths of the people in your team and create development plans for each of your direct reports.
• You manage your time and prioritises - use your time effectively and efficiently to concentrate your efforts on the most important priorities which deliver results.

YOUR QUALIFICATION & EXPERIENCE:

• Strong Leader of People: Demonstrating strong leadership skills which help provide direction, build loyalty & trust, and maintain motivation & focus within a team.
• Sales and Performance Coaching: Enhancing individual and team performance by raising awareness and responsibility, creating a culture of ongoing development with a focus on developing knowledge, skills and attitudes to positively influence performance, potential, results and the achievement of company objectives.
• Hardworking, Conscientious and Self Motivated: Ability to focus efforts and energy on successfully achieving standards of excellence in delivery of goals and objectives.
• Problem Solver / Analytical: The ability to reduce a problem effectively to its root cause, and then use a logical approach to find a workable, practical, and affordable solution.
• Strong Sales Experience - Ideally you will have a strong background in sales or customer facing roles, and a hunger to excel at sales, meet goals, achieve targets, through a proactive and dynamic sales or customer approach.
• Industry and product knowledge in any of the categories sold by Harvey Norman such as furniture, interiors, cooking, technology, and appliances is preferred - but not essential.

WHY PEOPLE JOIN US:

• We’re dynamic and growing!
• Fun, high energy work environment
• Culture of developing and promoting from within the company
• Our entrepreneurial spirit

WHAT YOU WILL RECEIVE

• 28 days annual leave (pro rata) - increasing with your length of service, plus the opportunity to buy or sell annual leave.
• Ongoing training and development opportunities
• Generous staff discounts
• Generous commission system
• Birthday Day off (1 year service applies)
• Long service award

Additional Information:

• We need employees to be flexible about when they work, covering store opening hours, including days, evenings, weekends and public holidays.