Job Title: Lettings Consultant

Location: Brentwood

Salary: £22,000 - £24,000 basic (OTE £25,000+)

About the Role

Our client is seeking a motivated, customer-focused Candidate to join their successful and fast-paced team. This role is ideal for someone with strong people skills, a professional approach, and a passion for delivering excellent customer service.

You will play a key role in supporting tenants and landlords throughout the lettings process, ensuring a smooth and positive experience from enquiry through to move-in.

Key Responsibilities

Liaise with prospective tenants to understand their needs and requirements
Match applicants with suitable rental properties
Conduct property viewings and provide a high level of customer service
Build and maintain relationships with landlords and tenants
Negotiate rental terms between all parties
Carry out property inspections to ensure standards are maintained
Maintain accurate records using internal systems
Provide professional communication via phone, email, and face-to-face

Candidate Requirements

Essential

Experience in an office-based or professional environment
Strong customer-facing experience (in person and over the phone)
Excellent communication and interpersonal skills
Professional, confident, and well-presented
Positive attitude with a willingness to learn and develop
IT literate (MS Office and able to pick up new systems quickly)
Full UK driving licence and access to own vehicle

Desirable

Previous experience within lettings, estate agency, or property
Background in sales, customer service, or call centre environments
Experience working in a target-driven environment

Key Attributes

People-focused with strong relationship-building skills
Driven and motivated to succeed
Resilient and adaptable in a fast-paced environment
Strong attention to detail and organisation
Professional and presentable at all times

What's on Offer

Competitive basic salary with OTE earning potential
Structured training and development
Clear career progression opportunities
Birthday day off
Company pension
Team events and incentives
Performance-related rewards and recognition
Referral programme
Increasing holiday entitlement with service

Working Hours

Monday - Thursday: 8:30am - 6:00pm
Friday: 8:30am - 5:30pm
Saturday: 9:00am - 4:00pm (5-day week with a day off in lieu)