Area Housing Manager  – Exeter / Plymouth Patch

Rate: £28.28 per hour Hours: 37 per week (Monday–Friday) Location: Exeter (Hybrid with travel across Plymouth) Contract: Temporary (until end of May 2026 - potentially longer or to go perm)About the Role

We are recruiting an experienced Area Housing Manager to deliver high-quality, customer-focused tenancy and neighbourhood management services across approximately 5,500 homes within the social housing sector.

Reporting to the Operations Manager, you will lead a team of Housing Officers across the Plymouth area, ensuring effective tenancy management, strong performance and positive outcomes for customers and communities.

Key Responsibilities

• Lead, manage and motivate a team of Housing Officers
• Deliver effective tenancy and neighbourhood management services
• Manage complex tenancy issues including ASB, safeguarding, hoarding, domestic abuse and tenancy fraud
• Ensure compliance with housing legislation, policies and risk management requirements
• Handle customer complaints and drive service improvements
• Work collaboratively with internal teams, local authorities and partner agencies
• Use data and customer insight to improve service delivery
• Maintain oversight of fire and property safety actions across schemes
• Build strong relationships with stakeholders including local authorities and elected members

About You

• Proven experience managing teams within social housing or a related sector
• Strong knowledge of tenancy and housing management
• Experience delivering performance improvements and managing change
• Confident using data, reports and KPIs
• Good understanding of housing legislation and best practice
• Strong stakeholder engagement skills
• Full UK driving licence and access to a vehicle
• Basic DBS check required

If you’re an experienced housing professional ready to step into a leadership role and make a real impact across communities, apply now.

For this Area Housing Manager position Send your CV over or call Carol on