Customer Service Coordinator - Long-Term Assignment (Up to 2 Years)
Hereford
£13.07 per hour
Monday to Friday
RE Recruitment are supporting a well-established, friendly business in Hereford who are looking to recruit a Customer Service Coordinator for a long-term assignment of up to 2 years. This is a fantastic opportunity for someone with strong customer service and administrative experience to join a busy, fast-paced environment with career stability and ongoing development.
The Role
You will be a key part of the customer service team, ensuring orders are processed accurately and customers receive an excellent service experience.
Key Responsibilities
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Manage order fulfilment processes for assigned customers
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Respond to customer enquiries and provide clear, practical solutions
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Prepare orders for entry, ensuring accuracy and completeness
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Confirm pricing and enter approved items onto the system
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Coordinate with internal departments and external providers to resolve issues
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Handle sales and quality returns, including replacement orders
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Communicate updates and order confirmations to customers
About You
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Customer-focused with a proactive, solution-oriented approach
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Excellent verbal and written communication skills
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Confident decision-maker in a fast-paced environment
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Previous customer service experience, ideally in a manufacturing or production setting
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Proficient with Microsoft Office applications (Outlook, Excel, etc.)
This is a long-term role, offering stability for up to 2 years, and is available for immediate start.
Please send your CV to (url removed) to apply.
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