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DATE ADDED: Wed 17/10/2018

Entry Level: Customer Experience Associate | Creative People APPLY

New York, USA
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COMPANY: ALLURE

Job Description

Allure is expanding throughout NYC and looking for new enthusiastic customer service reps for our new office space! Here at All-lure we promote mentorship and self improvement as well as growth within the company. This is an entry level position but we are looking for the right candidates to invest and grow with the company. Exciting things are happening and we want you to be a part of it!

 

Job Description

  • Coordinates weekly department meetings

  • Run workshops

  • Have an expert level of product knowledge

  • Demonstrate professionalism with customers at all times

  • Keep customer database updated

  • Promote new upgrades and promotions to customers

  • Maintain customer relationships

  • Customer assistance with all issues

  • Handling of corporate accounts

  • Create brand loyalty

  • Be at the front-line for all complaints

  • Get creative with solutions

  • Respond to calls and emails in a timely manner

  • Meetings with high profile customers

  • Contribute to growth and success of All-lure on a daily basis

 

Requirements

  • 1 year customer service experience preferred

  • College Degree or relevant experience preferred

  • Problem solving capabilities must be on point

  • Excellent communication skills needed

  • Happy go lucky attitude wanted (don’t be a grouch, we want a positive work environment)

  • Be Humble (a degree and 5 internships is still entry level)

  • Social body (we like fun dinners out in NYC)

  • Must be tech savvy

 

Company Description
Established in 2010, Allure Marketing, Inc. is a marketing and fundraising firm that provides essential resources for fortune 100 and 500 companies. AM works with the most respected companies and NGOs in the telecommunications, non-profit, pet care, office supplies, and utilities industries.

Allure Marketing's philosophy of 100% internal, organic growth guarantees team members will be trained from the entry-level up, providing them an opportunity for rapid advancement within the company.

To meet the current demands of its clients, Allure Marketing is looking to expand into 10 NEW markets within the US and move towards international expansion in the next 14 months.

We have become the leading choice for clients wanting to gain an edge over their competitors. The more personal and direct approach accomplishes what traditional form of sales and marketing such as telemarketing, e-mails, direct mail, commercials, and billboards can not: lasting customer relationships.


Role: Entry Level: Customer Experience Associate | Creative People APPLY
Job Type:
Location: New York,

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