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Date Added: Wed 14/09/2022

Technical Customer Support Advisor

Manchester, UK
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Company: PAGE PERSONNEL SECRETARIAL & BUSINESS SUPPORT

Job Type: Permanent, FullTime

Salary: £24,000 per annum

As a Technical Customer Support Advisor you will be handling inbound communication via multi-channels from a UK customer base, providing a first class service to customers in relation to their service or account.

Client Details

Our client is a well-established telecommunications provider to a wide UK customer base and they are now looking to expand their team with a Technical Customer Support Advisor in their Hale office.

Description

As a Technical Customer Support Advisor, you will be;

  • Handling inbound communication, via multi-channels
  • Providing guidance and support to customers in relation to their service
  • Trouble shooting customers problems
  • Supporting with any general account queries

Profile

To be successful in this role;

  • Have a strong customer focus
  • Strong listening skills with the ability to be empathetic
  • Experience within customer service
  • Self-motivated and enthusiastic
  • Excellent communications, both verbal and written
  • Strong organisational skills
  • Ability to work well within in a team as well as independently
  • Good time management

Job Offer

In return, our client can offer;

  • Competitive salary
  • 25 days holiday (+ bank holidays)
  • Pension scheme
  • Optional hybrid working
  • Great working patterns
  • Excellent career development on offer
  • Free-on-site-parking
Apply Now