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Date Added: Wed 14/09/2022


Peterborough, UK
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Job Type: Permanent, FullTime

Salary: £20,000 - £35,000 per annum, OTE

Telemarketer / Telesales role - working for a prestigious top end Luxury Kitchen Retailer who have multiple showrooms across the UK.

c. £20K basic (£15K realistic OTE on top)

You should have a strong telemarketing / telesales / outbound sales background. Any design oriented experience is useful but not essential.

This is an exciting new concept within the company. The company are well established (40 years) & highly respected. This is not a typical call centre role or environment.

The company have received 12,000 web enquiries in the past 12 months - you will act as the first point of contact with potential new customers. Your job will be to listen to the client’s requirements, qualify them as a real prospect & 'sell’ the initial design consultation to them & finally booking them into a consultation with a Showroom based Sales Designer.Client experience is paramount to this company’s values - you must have a consultative approach & be eloquent in your delivery. You will be responding to all inbound enquiries that are not directly received in a Showroom.


  • Outbound calling of web enquiries which will include brochure requests & appointment requests.
  • Responding to inbound enquiries, including inbound via Crikle, Live Chat and telephone.
  • Responding to Live Chat and social media enquiries.
  • Providing a best in class first contact experience to all potential enquiries.
  • Maximise conversion of enquiries into leads - booking the client in for an initial consultation (virtual or showroom) with a Sales Designer or, where appropriate and in line with training guidance, conducting a virtual initial consultation to qualify the enquiry through to prospect status for a Sales Designer to conduct a pre-commissioning meeting

You will receive lots of training on the products & how to deliver to the clients, as well as ongoing development training.

Please APPLY NOW!!

PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time.

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