Field Service Engineer

North West Region

£35k circa DOE

40 Hour Work Week (8-4.30 flexitime available)

+ 1.5x Overtime, Travel Time, Fuel Card, Work Van (can be used for personal use), Pension, Healthcare, Full Training and Development, 24 Days (plus bank)

We are a well-established and innovative manufacturer within the materials handling sector, specialising in articulated forklift truck technology. With decades of industry experience, we have built a strong reputation for engineering excellence and delivering highly efficient, space-saving solutions to clients. Operating both nationally and internationally, we continue to grow, offering a dynamic and forward-thinking environment for skilled engineers to thrive. There has now become the opportunity for a field service engineer to join the team.

The Role:

The Field Service Engineer will be responsible for carrying out routine service inspections, responding to breakdowns, and managing a dedicated customer base while delivering a high standard of customer service. The role involves maintaining accurate documentation, ensuring adequate van stock levels, and liaising closely with the service team and customers to provide effective product support. Engineers are expected to manage their own workload, adhere to health and safety practices, report incidents and risks, and ensure appropriate PPE and manual handling techniques are used. A proactive approach to training, risk awareness, and maintaining a safe, organised work environment is essential.

About you:

Proven technical expertise in materials handling or a related industry
Strong experience with mechanical, electrical, and hydraulic systems
Skilled in fault-finding, servicing, and repairs (mechanical and/or electrical)
Additional qualifications such as LOLER, IPAF, or Pyroban/Miretti training (advantageous)
Full UK driving licence (essential)
Professional, customer-focused attitude with a strong work ethic
Proactive and solutions-driven with a “can-do” approach
Takes pride in delivering high-quality work to the highest standards
Able to work both independently and as part of a team
Confident representing the company brand in a knowledgeable and professional manner
IT-literate and comfortable using technology to maintain records and place orders
Innovative thinker with the ability to create practical solutions on the spot
In return, you'll receive a competitive salary, along with the opportunity to work in a supportive and understanding environment that values flexibility and work-life balance. We offer ongoing training and development, ensuring you're equipped with the tools and knowledge to succeed and grow within the role.

SER-IN