Car Rental Sales Agent- Dublin Airport.

Do you thrive in customer-facing positions and enjoy collaborating within a diverse team? We are looking for a Car Rental Sales Agent at our Dublin Airport location, reporting to the Customer Excellence and Revenue Manager. You will be first point of contact with the customer and will offer our clients an excellent standard of customer care. As a Car Rental Sales Agent you will be working in an environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service at every stage of the rental process. Commission scheme- on target earnings at €50,000.00 per annum.

This is a shift position working a scheduled roster, with early starts and working 5/7 days between 5am-1am on a flexible basis.

Benefits:

• Competitive Salary

• Commission scheme- on target earnings at €50,000.00 per annum.

• Starting twenty-nine holidays (including bank holidays), increasing with length of service

• Medical refund scheme

• Enhanced statutory sick pay

• 1.5% employer matched Pension scheme

• Enhanced Maternity and Paternity benefits

• Access to Hubex benefits and discounts platform

• Life Assurance x2 basic salary

• Employee Assistance Programme

• Opportunities for career advancement and professional development

• Voluntary flu vaccination voucher

• Bike to Work Scheme

Main duties:

• Provide superior customer service while identifying and prioritising customer needs

• Drive sales of our ancillary products to meet monthly targets using our service bases sales process.

• Ensure all customer contact information is up-to-date, drivers licence details and other documentation is collected to protect company assets.

• Efficiently processing customer transactions to avoid wait times for our clients.

• Prepare fleet orders and communicate with other departments such as the garage team and returns department to maximise fleet availability for our clients.

• Accurately complete contract documentation with our customers.

• Inform our customers of all practical information they will require such as, car fuel type, road toll information, instructions on road side assistance and vehicle return address.

• Adhere to all company policies, procedures, and safety guidelines. Responsible for own health and safety and that of other work colleagues.

• Any additional Ad hoc duties as required.

Key skills and attributes required:

● Ability to work as part of a team.

● Communicate clearly, verbally and in writing.

● A positive attitude and professional appearance.

● Ability to influence others.

● Enthusiastic about selling and can respond positively to objections.

● Manages time effectively and completes tasks required.

● Ability to prioritise and remain organised when working under pressure.

● Attention to detail.

● Ability to work to procedures and follow instruction.

Why Choose Europcar?

We provide a working environment for our colleagues that nurtures their career ambitions. Everyone counts at Europcar. We are now building our operations for growth over the coming year. As part of a global organisation we have big ambitions, and everyone who is part of our team can make a contribution to - and benefit from - our success. Joining the team of this market leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development.

**Europcar Mobility Group are an equal opportunities employer and committed to providing equal employment opportunities for all qualified persons **

EMG