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Date Added: Sun 11/05/2025

Broker Support

Ipswich, IP1, UK
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Company: GALLAGHER RE

Introduction

Join us at Gallagher Re, the trailblazers of the reinsurance world, where every day brings new opportunities to shape the future. We empower our clients with cutting-edge analytics and insights, providing them the confidence to make strategic decisions that transform industries. As a team member, you'll be at the forefront of innovation, translating data into impactful solutions and taking the reins of your career like never before.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.


Overview

We are looking for a dynamic and proactive individual to join our Asia Pacific Team in Ipswich!

Within this role you will provide support to Producers and Brokers in placement and servicing of our clients. You will have daily interactions with our colleagues in Ipswich, London, Mumbai and other regional offices, as well as with our clients and reinsurers. Travel to London may be required at times.

The business unit handles proportional and non-proportional reinsurance contracts for our clients based across Asia and the Pacific.


How you'll make an impact

  • Understand the client’s business and their reinsurance programmes, continually working with the placing team to fully understand any specific client requirements
  • Participate in renewal planning, anticipating and preventing possible issues before they occur
  • Lead and coordinate workflow around seasonal renewals for assigned accounts
  • Strive to improve the overall client relationship - supervising the delivery of reliable, high-quality and timely billing and administrative support
  • Coordinate adherence to CEM requirements and controls in looking after our clients, the market and third parties.
  • Develop and maintain close working relationships with Brokers & Account Executives
  • Act as the primary point of contact to Brokers, supervising all support matters
  • Oversee market security information on reinsurers, checking compliance and financial positions
  • Check marketing sheets for Broking Team
  • Check data, statistics, and information packs in support of the placement of a client’s reinsurance programme
  • Liaise with Compliance / Sanctions Team on sanctions checks where touch points exist
  • Efficiently connect with various stakeholders, both internal and external
  • Support creation of slips / endorsements
  • Checking files to ensure all information is present and accurate
  • Ensure contract records are accurately maintained within transactional broking system
  • Generate and issue evidence of cover, debit notes and closing instructions
  • Coordinate and interrogate reinsurance contracts to facilitate billing within agreed timescales
  • Regular contact with colleagues on technical support/contracts
  • Handle and resolve queries from clients and reinsurers
  • Produce contractual documentation to a high level and within timescales
  • Maintain files in an orderly manner electronically, ensuring these are within CEM guidelines
  • Works proactively with peer group and team members to share knowledge to achieve the best results for the clients

About You

  • Educated to A-Level standard or equivalent
  • CII qualifications or studying towards would be helpful
  • Reinsurance or Industry knowledge would be advantageous but not essential
  • Intermediate IT skills (Microsoft Office)
  • Good communication skills (Written and Verbal)
  • Attention to detail
  • Ability to coordinate and prioritise
  • Collaborative and enjoy working as part of a team and autonomously; and general willingness to learn and grow
  • Ability to build strong working relationships with both clients and brokers
  • Good time management skills
  • Eligible to work in the UK

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
  • Defined contribution pension scheme, which Gallagher will also contribute to
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
  • Income protection, we’ll cover up to 50% of your annual income, with options to top up
  • Health cash plan or Private medical insurance

Other benefits include:

  • Three fully paid volunteering days per year
  • Employee Stock Purchase plan, offering company shares at a discount
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan
  • Critical illness cover
  • Discounted gym membership, with over 3,000 gyms nationally
  • Season ticket loan
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase
  • Emergency back-up family care
  • And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with #removed# . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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