On behalf of a leading local retail design agency, we are looking for a talented Account Manager with a passion for delivering innovative and creative display solutions.
Joining a forward-thinking team, the successful candidate will provide outstanding client service management to a number of key accounts, building rapport and securing future business through the development of long-lasting and prosperous professional relationships.
* £40,000 - £45,000 depending on experience
* Car Allowance & Phone Allowance
* 25 days annual leave (+ bank holidays)
* Monday to Friday, 9:00am - 5:00pm
* Based on-site
Duties and responsibilities:
* Managing and running a number of key accounts for luxury and high-profile brands
* Being the single point of contact for key clients and maintaining effective business relationships
* Identifying and proposing potential new services and solutions bespoke to the needs of each client
* Producing estimates and quotes for potential 3D POS and retail display projects
* Dealing with all internal account management responsibilities across volume accounts
* Liaising with the design team, installation team and all other key departments
* Planning and prioritising a busy workload, deciding on which projects go out first and making key decisions
Skills and experience required:
* Extensive experience in a similar Account Management role within a retail design business
* Ideally some experience of travel retail activations or luxury high end promotional units
* Knowledge of multiple materials including wood, with an understanding of fire rated materials
* An understanding of technical plans would be an advantage
* Thorough, in-depth knowledge of the retail design sector, with an up-to-date awareness of trends and industry developments
* Sound understanding of the design and manufacturing processes
* Skilled at carrying a project through its critical path, reliably meeting deadlines
* Excellent at building long-lasting client relationships
* Self-motivated, with a “can-do” approach to any challenge, and a commitment to finding solutions
* A positive, proactive communicator, adept at negotiation