Job Title: Account Handler - AutomotiveDepartment: Automotive InsuranceReports To: Account Service Manager / Team LeadType: Full-Time | Location: Birmingham AreaWe are looking for candidates that have a strong (minimum 7 years) commercial experience and maybe some motor experience as you will be given the Motor Trade training, but if you have worked in Motor Trade before then this will be a bonus.Salary circa £32,000

About the RoleAs an Account Handler in our Automotive division, you’ll work closely with Account Executives to manage and develop a portfolio of commercial clients. You’ll provide technical insurance support, risk advice, and assist in securing appropriate cover to meet client needs—focusing on both Motor and Non-Motor commercial insurance products.

Key Responsibilities

• Support Account Executives in servicing and expanding client accounts
• Liaise with clients to assess and review insurance requirements
• Source quotes and bind cover for direct Motor Trade clients
• Negotiate with insurers on new and existing policies
• Prepare accurate documentation and instructions for accounts processing
• Provide guidance on risk management and prevention
• Contribute to high standards of service, compliance, and client satisfaction
• Support with credit control where required

Compliance & Conduct

• Adhere to FCA conduct rules and maintain integrity, diligence, and transparency
• Ensure compliance with data protection, health and safety, and all regulatory frameworks
• Represent the company professionally and uphold its values and standards

Success in the Role

• Achieving KPIs and individual performance targets
• Positive stakeholder and customer feedback
• Consistent adherence to regulatory and company policies
• Ongoing professional development and training completion

What We’re Looking ForExperience:

• Minimum 2 years in Commercial and/or Motor Trade insurance
• Proven experience using Acturis
• Confident in a sales-driven environment

Skills & Knowledge:

• Strong knowledge of General Insurance classes and UK insurance market
• Understanding of FCA compliance and underwriting principles
• Ability to write clear reports and maintain insurance registers
• Familiarity with IT systems and internal processes

Interested? Send your most up-to-date CV to Cat at i2i recruitment today!Our mission of 'Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful on this occasion.