We're looking for a proactive and organised Customer Service Administrator to join our clients busy team. This is a varied admin role ideal for someone who thrives in a fast-paced environment, supporting customers with their queries and providing a high level of service.

Key Responsibilities:

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Handle incoming calls and emails from clients and internal teams

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Maintain accurate records and update internal systems with delivery and booking information

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Support colleagues with general administrative tasks

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Process paperwork including delivery notes, invoices and customer documentation

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Resolve customer queries efficiently and professionally, escalating when necessary

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Liaise with other departments to ensure smooth operations and timely communication

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Assist with scheduling and coordination of deliveries and collections

What we're looking for:

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Strong communication skills and a friendly, professional manner

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Previous experience in an admin or customer service role

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Good attention to detail and ability to multitask

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Confident using Microsoft Office and internal systems

Working hours (20 per week):

* Monday to Friday 10am-2pm (some flexibility is available on start time)

Interviews are to be held as soon as possible so please apply now