Estate Services Team Leader - East London

£19.92/hour | ⏰ 35 hours/week | East London

Are you a reliable and enthusiastic Team Leader looking for your next opportunity in a great working environment? We're hiring on behalf of a respected client who's looking for hands-on leaders to ensure their estates are clean, safe, and well maintained.

Your Role:

As an Estate Services Team Leader, you'll be responsible for both team supervision (40%) and operational cleaning duties (60%). This role requires someone who can lead by example, keep things running smoothly, and maintain high service standards for residents.

Main Responsibilities

Leadership & Team Management

✅ Supervise and support a team of Estate Services Operatives

✅ Oversee caretaking, bulk waste removal, and minor maintenance

✅ Complete timesheets, sick forms & conduct performance reviews

✅ Lead team meetings and 1:1s, ensuring quality and resolving issues

Operational Duties

Clean communal areas (stairwells, foyers, car parks, etc.)

️ Maintain lifts, signage, bins, and estate fixtures

Remove litter, dog waste, and drug-related materials safely

Handle deep cleans and refuse area rotation

Remove weeds and plant waste from hard surfaces

Report and carry out minor repairs

❄️ Clear snow and apply salt during bad weather for safe access

Assist with bulk refuse removal

Monitoring & Inspection

Maintain high standards of estate services and customer care

Track and follow up on repair requests and partner performance

️ Keep maintenance logs and equipment records updated

Collaboration & Support

Work closely with Housing Managers and internal teams

‍ Support the Estate Services Manager with service improvements

Step in for the Manager when needed

️ Attend resident forums and meetings as required

Working Hours

35 hours/week (7-hour shifts between 8am-6pm on a rota)

Weekend duty: 1 in every 4 weekends (with time off in lieu)

Please note: Overtime and travel expenses are not covered