Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position

Assistant Manager

Location: Sheffield

Reporting to: General Manager

Contract Type: Full-time, Permanent (Part-time will considered)

Hours: Generally 8:45 to 17:00 Monday - Friday.

Salary: £28,000 pa

About Our Client

Our client is a vibrant hub for businesses, providing modern office spaces, meeting rooms, and a supportive community for tenants. They pride themselves on excellent service, a friendly environment, and keeping operations running smoothly.

Role Purpose

The Assistant Manager will support the Centre Manager in the day-to-day running of the business centre. This includes tenant liaison, administrative duties, building operations, and ensuring an exceptional experience for all tenants and visitors.

Key Responsibilities

* Assist the Centre Manager in overseeing daily operations of the centre.

* Act as first point of contact for tenants and visitors, providing professional and friendly support.

* Monitor and respond to tenant enquiries, issues, and feedback.

* Assist with the administration of licence agreements, billing, and records.

* Support the management of facilities, including maintenance coordination, security, and health & safety compliance.

* Help organise and support centre events, meetings, and tenant activities.

* Contribute to improving operational efficiency and tenant satisfaction.

* Occasionally cover reception duties and front-of-house tasks.

* Develop and strengthen our client's social media presence.

Person Specification

Essential Skills & Experience:

* Strong organisational and administrative skills.

* Excellent interpersonal and communication skills.

* Professional, approachable, patient and confident with customers and colleagues.

* Ability to prioritise and manage multiple tasks efficiently.

* IT competent, including Microsoft Office and basic systems administration.

Desirable:

* Previous experience in office management, facilities management, or customer service.

* Knowledge of health & safety regulations in office environments.

Personal Attributes:

* Friendly, approachable, and proactive.

* Problem-solving mindset with a practical approach.

* Team player, flexible, and adaptable to changing demands.

* Professional appearance and conduct at all times