Performance Lead - CTRG - Co-op Birtley
Location: Co‑op Site, Birtley
Employment Type: Full‑Time
Hours: 40 hours per week
Shift Pattern: 5 days out of 7, between 10:00 - 18:00 (varied shifts)
Pay Rates (Based on Shift Time Bands)
Days (10:00 - 14:00): £13.49 per hour
Backs (14:00 - 22:00): £15.43 per hour
Nights (22:00 - 06:00): £16.72 per hour
Overtime when available is payable at enhanced rate
Introduction
CTRG is excited to offer an excellent opportunity for motivated, and people focused individuals to join our team as a Performance Lead.
This is a fantastic role for someone passionate about coaching, colleague engagement, and helping others reach their full potential.
As a Performance Lead , you will play a key part in supporting, developing and guiding CTRG Colleagues working on site at the Co‑op.
You'll help shape their journey from day one whether through delivering engaging introductions, coaching them on performance expectations, or providing day to day support and motivation.
If you thrive in a coaching role, enjoy working with people, and want to build a career within colleague development, this could be the ideal next step.
What You'll Be Doing
Serve as the primary point of contact for a designated group of agency colleagues.
Provide daily performance check‑ins and personalized coaching sessions.
Hold regular 1:1 meeting focused on performance, attendance, and behavior.
Foster a positive, motivating environment that supports colleague success.
Support the induction of new colleagues, delivering engaging and informative group introductions.
OnSite Engagement
Complete daily floor walks to give proactive, hands‑on support.
Collaborate closely with Co‑op Team Managers and the CTRG Contract Manager.
Share clear performance insights, feedback, and improvement opportunities.
Build and maintain strong working relationships with colleagues and client partners.
Administrative Responsibilities
Maintain accurate, up‑to‑date records of colleague performance and development.
Track and complete follow‑up actions from coaching sessions, meetings, and client interactions.
What We're Looking For:
We're seeking enthusiastic, proactive individuals who can:
Build strong relationships and communicate clearly.
Coach, motivate and support others to reach their potential.
Take initiative and remain calm under pressure.
Maintain professionalism and confidentiality.
Contribute positively to the wider site culture.
Previous logistics and coaching experience are great but not essential.
What matters most is your passion for helping people succeed.
We're a Flexible Pay Employer that offers Wagestream. The money management app lets you choose when to get paid, put money aside each month, get discounts on your shopping, check your benefits entitlement, and much more.
ctrg is partnered up with the Company Shop, which will enable our staff and colleagues the opportunity to access their membership scheme free of charge. You can gain access to discounted food at up to 70% off the recommended retail price.
We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation.
Apply now for an immediate start as a Performance Lead - CTRG!
ctrg limited is acting as an employment business in relation to this vacancy.
