ASB Officer - Housing Association
Location: West Midlands
Contract: 3-6 Months Temp (Strong Potential to Go Permanent)
Start Date: 5th January
Working Pattern: Hybrid (Home & Estate Visits)

We are currently working with a leading Housing Association in the West Midlands who are looking for an experienced ASB Officer to join their team. This is an excellent temporary-to-permanent opportunity for someone who thrives in community-focused, resident-facing work and is confident managing a busy caseload from day one.

Role Overview

As an ASB Officer, you will be responsible for managing a mixed caseload of low to high-risk Anti-Social Behaviour cases. You will work directly with residents, partner agencies, and internal teams to resolve issues, support community safety, and ensure effective tenancy management.

Key Responsibilities

* Manage and investigate a varied caseload of ASB cases

* Engage with residents, stakeholders, and partner agencies

* Conduct visits, interviews, and mediation where required

* Prepare statements, evidence, and documentation for legal action

* Support community safety initiatives and early-intervention strategies

* Confidently lone-work and make sound case decisions

About You

* Minimum 18 months ASB experience within social housing or local authority

* Strong understanding of ASB legislation and enforcement tools

* Experienced in case management and multi-agency working

* Excellent communication, problem-solving, and interpersonal skills

* Court experience essential

* Able to start on 5th January without restrictions

Why Apply?

* Reputable Housing Association

* Potential permanent role

* Hybrid working

* Meaningful, community-focused work

If you're interested, please apply with your latest CV. Alternatively, feel free to share this opportunity with anyone who may be suited