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Date Added: Sat 10/09/2022

IT Network & Telephony Engineer

Darlington, UK
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Job Type: Permanent, FullTime

About The Role

Exciting opportunity for an experienced IT Network & Telephony Engineer to join a large Health Care organisation located in Darlington and supporting a large estate spanning the whole of the UK.

As an IT Network & Telephony Engineer you will be the SME for all aspects of the Network and Telephony service and responsible for the management, routine maintenance, evaluating and deploying firmware for supported hardware, monitoring, support and upkeep of the infrastructure servicing staff and residents alike across all of our remote sites. You will be expected to contribute to the IT Infrastructure Transformation Strategy, working with the wider IT Infrastructure Operate Team to plan improvements and suggest operational enhancements, work with external vendors in a professional capacity and handle support tickets and provide a high level of technical support to a wide range of users.

About You

You will have demonstrable in-depth technical expertise and practical knowledge of a variety of network and telephony platforms and technologies and network design. This should include:

Network infrastructure - firewalls, network switches, routers, wireless access points
WAN technologies (SD-WAN, MPLS, site-to-site VPN)
VoIP and Unified Communications
Cloud infrastructure and networking, hosted platforms and services, VMware networking
Network security, standards & policies
IP addressing
Proactive monitoring of network and telephony services
Working with the wider team to help identify areas of concern and drive improvements, etc.

Along with experience in the above technologies you should have:

Previous experience in a Network & Telephony Engineer or similar position
Experience working with WiFi technologies

Strong written and verbal communication skills with the ability to explain technical issues effectively
Good problem-solving skills
The ability to prioritise and organise your workload effectively
CCNA or equivalent qualifications
Safeguarding is everyone's responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

About The Company

HC-One offers professional residential, nursing and specialist dementia care for older people. We aim to be the first choice care home in each community for Residents and Colleagues; we will achieve this mission through providing the kindest possible care to Residents in over 300 care homes across the United Kingdom.

We are very proud of our outstanding team at HC-One. They are caring, warm-hearted and professional people who have a clear understanding of our Residents individual needs, choices and wishes.

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family.

What HC-One offer

Complimenting your salary, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:

Award-winning learning and development
25 days annual leave entitlement
An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
GP online - providing around the clock GP consultation via an interactive app - available to you and your children under 16
Colleague discounts - Access to over 1600 high street discounts including carefully selected discount partners
Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
We want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one
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