Are you looking for a role where you can develop your career, work with international clients, and enjoy fantastic staff benefits?

We're seeking an Operations Executive to join a fast-growing global business based in Newark. This role combines customer support, data management, and operational decision-making, offering you the chance to make a real impact while enjoying a supportive and rewarding work environment.

Who We're Looking For:

* Detail-oriented and confident in Excel (pivot tables, VLOOKUP, data manipulation)

* Tech-savvy, adaptable, and willing to learn new systems

* Excellent communicator with a proactive, “can-do” attitude

* Customer service experience is a plus, but enthusiasm and willingness to grow are key

Location & Hours:

* Based in Newark (office-based)

* Standard hours: 9:00 AM - 5:00 PM, occasional weekend/bank holiday cover

Why You'll Love Working Here:

* Pension Scheme - contributory pension with Royal London, with a Salary Sacrifice option coming soon

* Personal Health Insurance - offered after 2 years' service (UK staff)

* Life Assurance - Death in Service benefit of 4x your annual salary from day 1

* Critical Illness Cover - includes coverage for children, from day 1

* Training & Development - personal and professional growth supported across all departments

* Performance Reviews - KPI objectives and individual goals reviewed regularly

* Discretionary Annual Bonus - paid in November after 6 months' service and good standing

* Service-Based Holiday - extra day per year of service, up to 5 additional days

* Birthday Holiday Bonus - an extra day off for your birthday

* Christmas Shopping Bonus - additional day off in December

* Staff Rates at Hotels - enjoy discounted stays at member hotels (subject to availability)

Your Role:

* Handle client queries via email, phone, and chat with clear, professional solutions

* Load and maintain rates and agreements accurately using Excel and other data systems

* Collaborate with internal teams including Product, Finance, and Marketing to improve processes

* Analyse data to highlight trends and support decision-making that drives revenue

* Build strong client relationships and ensure an exceptional experience