We are working with a leading international logistics business who are seeking a skilled and proactive Import/Export Operator to join their busy Lichfield team. This role offers the opportunity to take ownership of groupage operations between the UK and Belgium, working closely with hauliers, agents, and customers to ensure smooth and efficient freight movements.

The role will involve:

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Planning and coordinating daily groupage shipments to/from Belgium

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Consolidating loads effectively to maximise efficiency and reduce costs

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Liaising with UK & EU agents, hauliers, and internal departments to ensure timely collections and deliveries

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Tracking shipments and resolving any delays or issues promptly

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Preparing and managing import/export documentation in line with customs regulations

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Maintaining compliance with legislation, including ADR/hazardous goods where applicable

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Delivering excellent customer service, providing updates and responding to queries quickly

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Invoicing customers accurately and on schedule

We're looking for someone who:

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Has experience in import/export, freight forwarding, or transport operations

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Understands customs procedures and Incoterms (advantageous)

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Has ADR/hazardous goods/DGN knowledge (beneficial but not essential)

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Possesses strong organisational and problem-solving skills

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Communicates effectively and works well under pressure

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Is proactive and customer-focused

What's on offer:

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£28,000 annual salary

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25 days annual leave + bank holidays

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Monday-Friday working hours (37.5 hours per week)

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A supportive, team-oriented working environment

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Opportunities to develop within an established and respected international logistics network

If you're looking for a role where you can use your logistics expertise, take ownership of your workload, and work as part of a friendly and professional team, we'd like to hear from you