Job Ref: NOB2608
Branch: Nobu Hotel London Portman Square
Location: London Portman Square, West London
Salary/Benefits: Up to £51,000 including Rooms Service Charge and Benefits
Contract type: Permanent
Hours: Full Time
Hours per week: 40 hours per week
Posted date: 01/04/2026
Closing date: 03/05/2026
As Head Housekeeper, you will lead the daily operation of the housekeeping department, ensuring the highest standards are consistently delivered across all guest rooms and public areas. Working closely with the Executive Housekeeper, you will oversee the team’s performance, manage operational planning and drive continuous improvement across the department.
A strong leader and mentor, you will focus on developing your team while maintaining the quality, efficiency and attention to detail that define the Nobu guest experience.
You will
- Support the Executive Housekeeper in the leadership and operational management of the housekeeping department
- Deputise for the Executive Housekeeper when required
- Supervise daily housekeeping operations to ensure efficiency across all floors
- Lead and brief the housekeeping team and agency colleagues at the start of each shift
- Manage labour planning and scheduling to ensure costs align with hotel occupancy and budget
- Monitor housekeeping budgets and support cost control across labour and departmental expenses
- Oversee inventories including linen, uniforms and departmental assets
- Support supplier management and review housekeeping products to maintain quality and efficiency
- Ensure all front of house and back of house areas are maintained to the highest standards
- Monitor guest feedback and internal audits, implementing action plans where required
- Lead training and development initiatives within the department
- Manage performance reviews, coaching and team development
- Support the development and maintenance of housekeeping procedures and standards
- Work closely with other departments to ensure smooth hotel operations
- Ensure compliance with all health, safety and statutory requirements
- Encourage a positive team culture that supports progression and retention
- Act as an ambassador for Nobu, embodying our values of Family, Crafted, Smile and Kokoro
What We’re Looking For
You bring strong housekeeping leadership experience within a luxury hotel environment and have a passion for maintaining exceptional standards. Organised, proactive and detail focused, you are confident managing teams, budgets and operational planning. With strong communication and coaching skills, you enjoy developing colleagues while ensuring the department runs efficiently and delivers an outstanding guest experience.
Benefits of Joining Our Team
- £1000 Refer a Friend Scheme
- Two hotel wide social events each year including our Employee Awards Night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and wellness treatments
- Opportunities to progress within our hotel and the wider Nobu portfolio
- Innovative learning and development opportunities
- Exciting wellness and volunteering initiatives
- Up to 33 holiday days through length of service
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts on all food and beverage
- Free meals while on duty
Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned
Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.
Nobu Hotel London Portman Square features 243 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.
We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.
You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.
