Business Systems & Project Manager

Location: Daventry
Salary: Up to £45,000 DOE
Hours: Full-time, 37.5 per week

About the Role

Are you a detail-driven problem solver with a passion for quality, compliance, and continuous improvement? We are seeking a Business Systems & Project Manager to take ownership of our management systems, ensuring we meet industry-leading standards such as ISO9001, IATF16949, ISO14001, AS9100, and more.

In this role, you'll be the driving force behind our audits, quality systems, and process improvements, ensuring customer requirements are not only met but exceeded. From managing audits and handling customer complaints to embedding a culture of continuous improvement - you'll play a vital role in keeping our business efficient, compliant, and future-ready.

Key Responsibilities

Develop, manage, and improve business management systems
Lead internal and external audits and drive corrective actions
Handle customer complaints and warranty issues with timely resolution
Train and support colleagues in business systems and processes
Drive continuous improvement across the organisation
Act as the main contact for customer/supplier systems (JLR, BMW, Lotus, etc.)
Report on KPIs and present performance updates

About You

Strong understanding of quality management systems (ISO, IATF, AS9100, etc.)
Experience within the automotive and/or aerospace industries
Good knowledge of manufacturing processes
Excellent communication and problem-solving skills
Strong analytical and organisational abilities
Proactive and able to work independently

Why Join Us?

Competitive salary up to £45,000 DOE
Opportunity to shape and lead business systems across a growing organisation
Work with prestigious automotive and aerospace customers
Be part of a forward-thinking team where your ideas make a real impact
Ongoing training and development to help you succeed

Apply today to take the lead in driving quality, compliance, and improvement across our business.

This role may also be known as:
Quality Systems Manager, Business Process Manager, Quality & Compliance Manager, Management Systems Manager, Continuous Improvement Manager, Quality Assurance Manager, Business Improvement Manager, Systems and Compliance Lead, Quality and Business Systems Coordinator