Right Now Group are partnering with a leading freight forwarder in Feltham, which is expanding its team due to continued growth. We are looking for an experienced Export AOG Operator to join their fast-paced team. This is an excellent opportunity to become part of a leading organization, where you'll be valued for your expertise and have the chance to develop your career in a dynamic and supportive environment.Location: Feltham Hours: Monday - Friday Salary: £35,000-£38,000Benefits:25 Days holiday rising to 28 days Private Health Care Opportunity to work from home 1 day per week Electric Car Scheme Cycle to work Scheme Regular team events

• Manage time-sensitive AOG shipments from start to finish, ensuring urgent aircraft parts reach their destination without delays.
• Liaise with customers, airlines, and handling agents, providing real-time updates and solutions to keep operations running smoothly.
• Prepare and verify all necessary shipping documentation (MAWB, HAWB), ensuring full compliance with regulations.
• Monitor live AOG movements and respond quickly to any changes or urgent requests.
• Build and maintain strong relationships with key clients, suppliers, and partners, particularly managing a large AOG account.
• Organize and oversee collections and deliveries, making sure all shipments are handled efficiently.
• Manage inboxes, responding to customer queries and operational requests in a timely manner.
• Assist with import operations when required.

• Proven experience in Air Export AOG operations, handling urgent and time-critical shipments.
• Proficiency with Cargowise
• Ability to build and maintain strong working relationships with customers, suppliers, and airline partners.
• Full 5 year reference check and DBS