T&K Associates have a really exciting opportunity for a Customer Account Co-ordinator to join our Client based in Castle Donington on a permanent basis.

We're on the lookout for someone who is proactive, reliable and has a great customer focused approach.

This position will be based at a new HQ in Castle Donington and would ideally suit someone from a customer account background or a graduate who wants to train and progress.

Customer Account Co-ordinator job details and Benefits;

* £26,100 - £28,000 per annum

* Fantastic annual bonus offered based on Company profit

* 08:30 - 17:00, 1 hour lunch break, 37.5 hour contract

* Ongoing training and professional development opportunities

* 25 days holiday plus bank holidays

* Company pension - Employer matches up to 6%

* Profit share

* Purchase goods at staff discount across a large group

* Social events, summer drinks and Christmas party

Customer Account Co-ordinator Job Responsibilities;

* Answer and screen incoming calls professionally

* Accurately process and check call-offs and orders against quotes

* Liaise with site teams to address and resolve stock and personnel issues

* Build and maintain relationships with Business Development Managers, fitters, and logistics teams

* Coordinate effectively with stock control and suppliers

* Book work with relevant team members, ensuring all schedules are managed efficiently

* Monitor and check stock levels to meet operational requirements

* Organise weekend work schedules as needed

* Handle customer interactions, providing excellent service and care

* Build and maintain strong customer relationships

* Maintain and update builders' files, including quotes, schedules, and other key documents

* Prepare credits and manage associated documentation

Customer Account Co-ordinator Person Specification;

* Strong organisational and time-management abilities

* Excellent interpersonal and communication skills for liaising with diverse stakeholders

* Ability to build and nurture long-term customer relationships

* Familiarity with order processing, stock monitoring, and scheduling is an advantage

* Positive attitude and willingness to contribute to a supportive team environment

If you are a motivated individual who is eager to learn then this is an excellent opportunity to join a growing company, apply by sending your CV to T&K Associates today