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DATE ADDED: Fri 01/11/2019

Call Centre Operative

The Park, UK


JOB TYPE: Permanent, FullTime

An exciting new opportunity has arisen for a Claims Advisor to work for a leading Multi Utility Plumbing company based in Nottingham.

Job Requirements

To handle inbound and outbound customer claims and to deliver an experience that exceeds the customers expectations, whilst fixing customers issues quickly and easily

To be a key player in a dynamic claims handling team and deliver great service to our customers while achieving specified, service, quality, and other targets

To deliver a service that matches or exceeds the standards required by the appropriate regulator, thereby ensuring that we treat every customer fairly and deliver consistently good customer outcomes

This position is a 3 6 month contract.

Key Skills & Experience:

Customer service
Problem Solving / Solution Driven
Clear and concise communication
Active listening
Effective note taking and record gathering
Understanding of Customer Outcome responsibilities

For more information please apply within, or contact Alfie on either ##### ######or ##### ######.

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