Telecommunications Engineer-INSIDE IR35- ITIL/ Voice/ Data/ Mobile Telephony/ PABX Telephony/ ISDX/ Realitis/ LAN/ WAN/ Voice Mail Telephone Equipment/ SIP/ RTP p>
Our public sector client in North London are recruiting for a Telecommunications Engineer on a contract basis. The successful applicant will be responsible for:
-Responsible for first line and second line support for all Telecommunication faults using ITIL processes and procedures where applicable.
-Analyse and troubleshoot a wide range of faults reported by staff of all levels to the Helpdesk.
-Provide advice and guidance on use of equipment, processes and procedures.
-Advanced technical fault finding and analysis. p>
-Ability to prioritise personal work without supervision
-Ability to take priorities from the ITIL based Service Desk Incident and Request Management System.
-Preferable trained in Prince2 or other project management framework or experience in working within such a framework.
-At least 3 years Telecommunications industry experience which must include a good knowledge and understanding of the following: -
-Mobile Telephony for voice and data, experience of handsets, data modems and associated equipment.
-PABX Telephony equipment ISDX/ Realitis
-Basic LAN/ WAN Networking principles of operation
-Voice Mail Telephone equipment
-SIP and RTP protocols
-Call logger equipment p>
Role: Telecoms Engineer-INSIDE IR35-Must Have NHS Experience
Job Type: Contract, Full Time
Location: London, Greater London, Greater London
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