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DATE ADDED: Fri 05/10/2018

Air Conditioning Evening Dispatcher

Fort Lauderdale, USA
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COMPANY: COOL AIR

Job Description

We're looking for a HVAC Dispatcher with positive energy to help us in our Service Department. As a dispatcher you will work as part of a dynamic and passionate team to ensure we provide exceptional care to our customers. You will match the right technician to every job, helping achieve the company's goals.


Responsibilities

  • Evaluate customer calls and assign the best technician to each service appointment
  • Relay accurate information to technicians, ensuring proficient, quality customer experiences
  • Manage the whereabouts and needs of every technician in the field
  • Ensure technicians have all parts and/or necessary to complete a job before they arrive on site
  • Be professional and establish customer rapport, encouraging repeat business
  • Respond to customer requests, resolving issues and promoting the brand

Requirements

  • Proven track record in customer service
  • Highly organized with exceptional follow-through abilities
  • Strong verbal and written communications
  • Ability to build trust, diffuse conflict and hold others accountable
  • Bilingual is a plus
  • Highly motivated, flexible and great attitude

Company Description
Motivated company only 10 years young and already a dominating force in the South Florida. Join our growing team today!


Role: Air Conditioning Evening Dispatcher
Job Type:
Location: Fort Lauderdale,

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