We're looking for a HVAC Dispatcher with positive energy to help us in our Service Department. As a dispatcher you will work as part of a dynamic and passionate team to ensure we provide exceptional care to our customers. You will match the right technician to every job, helping achieve the company's goals.
- Evaluate customer calls and assign the best technician to each service appointment
- Relay accurate information to technicians, ensuring proficient, quality customer experiences
- Manage the whereabouts and needs of every technician in the field
- Ensure technicians have all parts and/or necessary to complete a job before they arrive on site
- Be professional and establish customer rapport, encouraging repeat business
- Respond to customer requests, resolving issues and promoting the brand
- Proven track record in customer service
- Highly organized with exceptional follow-through abilities
- Strong verbal and written communications
- Ability to build trust, diffuse conflict and hold others accountable
- Bilingual is a plus
- Highly motivated, flexible and great attitude
Motivated company only 10 years young and already a dominating force in the South Florida. Join our growing team today!
Role: Air Conditioning Evening Dispatcher
Location: Fort Lauderdale,
Apply for this job now.