The Regional Manager, Operations is responsible for planning, leading, organizing and executing operations to maximize productivity while meeting all CIOX Health, client, and regulatory service requirements This position focuses on customer service, growing, strengthening and retaining client relationships while providing guidance and leadership for regional associates.
Duties and responsibilities
A High School Diploma or GED is required
Bachelor’s degree in Business/Medical Management or equivalent experience
Minimum of 2 years management experience in a healthcare environment preferred
Must have valid driver’s license
Driving record and Proof of Insurance that is acceptable per company’s driver policy
Professional office/customer service experience
Proficient knowledge of Microsoft Office including Word and Excel
Knowledge of medical business office or healthcare revenue cycle software is a plus
Must be motivated self-starter, proactive, a leader, and have a positive outlook/outgoing personality
Must be able to handle multiple tasks at one time
Typing skills (50 wpm)
Must be able to use fax, copier, microfilm machine
Must be willing to learn new equipment and new processes quickly
Must have strong analytical skills
Must have excellent leadership and good decision making skills
Ability to travel at least 60% of the time
Over 90% of the time is spent indoors, with protection from weather conditions. Exposure to noise levels that may be distracting or uncomfortable is present in only unusual situations.
Sitting, talking, hearing and near vision are required over 90% of the time, while walking is required about 10% of the time. Standing is required over 30% of the time. The sense of touch is required 90% of the time and reaching is required about 50% of the time. Bending, twisting, and climbing are required, as is far vision, but only for 10% or less of the time. Low levels of lifting (10 pounds or less) are required about 25% of the time, while medium levels (20 to 40 pounds) of lifting and carrying are required less than 5% of the time. High levels (52 pounds) of lifting are required under 2% of the time. Driving to client location is a considerable portion of the position.
EEO Employer F/M/Vet/Disabled
We are the single largest access point for meaningful health information in the country. We are embedded in more provider sites across the country — the majority of the U.S. delivery system — as their release of information partner. In addition, we connect numerous provider sites through our field technicians and technology platform for record retrieval. This makes us uniquely positioned to help break down interoperability barriers and bring access to health information to all those who need it — regardless of location, EMR, or health system affiliation.
Role: Regional Manager, Operations (3:30pm-12:00am)
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