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DATE ADDED: Fri 14/06/2019

Relationship Manager

Liverpool, UK

JOB TYPE: Permanent

SALARY: £20000 - £21000/annum full benefits package

The Rec Pool Group are actively recruiting for a Relationship Manager on a full time, permanent basis. The role is working for an established Payroll / Umbrella related firm based in Liverpool City Centre, in their executive offices based by waterfront on Princes Parade. The role offers full in-house training related to their internal database and processes along with a modern and professional working environment. This position is a Non-Sales Relationship Manager with a focus on delivering outstanding customer service

The role:

* Dealing with existing clients

* Handling the after-care service of clients

* Resolving customer queries

* Building maintaining strong relationships with existing clients

* Providing a professional and reliable service throughout

The person:

* Professional telephone manner and conduct

* IT literate and comfortable using standard Office packages

* Previous Relationship Management and Customer Service experience; industry background in Financial, Insurance or Payroll sectors

Problem solving mentality

* Able to handle potentially challenging customers in a calm and effective manner and deliver the correct solution first time

* Dedicated and receptive to training and feedback

The package:

* Basic salary £20,000 benchmark

* 28 days holiday

* Fantastic working environment in highly sought-after location, with on-site kitchen

* Ongoing training and development
Role: Relationship Manager
Job Type: Permanent
Location: Liverpool, Merseyside,

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