Reception Administrator
Cheltenham
Full-time permanent (35 hours per week, Monday to Friday)

What's In It for You?

* Consistent Working Hours - Monday to Friday, with no weekend shifts

* Free On-site Parking - Convenient and cost-effective

* Pension Scheme - Support for your long-term financial wellbeing

* Supportive Environment - Be part of a close-knit, purpose-driven team that values initiative and care

* Variety and Challenge - Every day offers something different in a dynamic, fast-paced setting

What You'll Be Doing:
This role plays a key part in keeping day-to-day operations running efficiently, with responsibilities including:

* Appointment Scheduling - Manage the diaries for Audiologists and Wax Removal Specialists

* Client Support - Oversee the full client journey, from initial booking to aftercare

* Communication Handling - Answer and direct phone calls professionally and efficiently

* Data Management - Perform accurate data entry and maintain up-to-date records

* Administrative Tasks - Prepare clinic files, scan and file documents, manage patient notes

* Payment Processing - Handle transactions and ensure accurate billing

* Stock and Repairs - Order supplies and coordinate repair management

What You'll Need:

* Excellent Communication Skills - Clear, professional, and confident in both verbal and written interactions

* Organisational Strength - Able to manage multiple tasks with attention to detail

* Adaptability - Comfortable working independently and as part of a team in a busy environment

* Customer-Focused Mindset - Willing to go the extra mile to assist and support clients

Preferred Qualifications and Experience:

* 2 years of administrative experience

* GCSE or equivalent education

This is a fast-paced, rewarding role where your contribution will be key to daily operations. If you're proactive, detail-oriented, and thrive in a dynamic environment, this position offers the chance to make a real impact.

Apply to Fran today by sending your CV and a brief cover letter outlining why you'd be a great fit!

Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.

We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful