Hire Desk Controller
Reading
£28,000 - £30,000 per year

NEOS Engineering are partnered with a leading plant and tool hire company seeking a Hire Desk Controller for their Reading depot. This role is key to supporting the company's growth, managing hire operations, and delivering top-tier customer service to strengthen market presence.

The Job:
As a Hire Desk Controller, you'll manage the hire desk, oversee contracts and logistics, and work with customers and internal teams to ensure efficient operations and excellent service delivery.

Main Responsibilities:

Manage depot hire operations to meet service standards professionally.

Monitor local hire fleet stock and optimize supply with internal teams.

Handle new hire contracts, off-hires, and general enquiries.

Support logistics for efficient transport operations.

Identify and pursue new business opportunities to drive sales growth.

What You Need:

Proven experience in hire operations or a similar role.

Strong organisational and communication skills.

Ability to build client relationships and work independently.

Negotiation and time management skills.

Knowledge of construction or plant/tool hire industry (desirable).

Benefits:

Loyalty and quarterly bonus schemes

Company pension

28 days holiday (including Bank Holidays)

Employee discounts, Perk Box, birthday gift

Free parking

This is a great opportunity for a motivated, customer-focused individual to excel in a dynamic role within the plant and tool hire industry. Apply to find out more