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Date Added: Tue 25/05/2021

Customer Service Operative

Sutton, UK
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Company: PAGE PERSONNEL SECRETARIAL

Job Type: Permanent, FullTime

This is a varied opportunity which would suit an individual who enjoys working in a Call Centre environment within a strong team dynamic. This is a fast paced role which requires excellent communication and efficient coordination to schedule engineers for multiple repair works.

Client Details

My client are a fast growing business who have just landed major contracts so its a really exciting time to join the team as they continue to achieve success this year. They have a hugely supportive working culture where the team work closely together to ensure that their customers receive the highest standard of service.

Description

  • Managing multiple inbound calls
  • Booking appointments
  • Processing queries
  • Monitoring escalation reports
  • General administration tasks

Profile

  • Ability to work well under pressure managing multiple calls
  • Excellent customer service skills
  • Dealing with challenging customers
  • Multitasking and organisation
  • Attention to detail
  • Good IT skills

Job Offer

Full training provided

Opportunity for progression

Fast growing business

Strong team dynamic

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