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DATE ADDED: Thu 11/10/2018

Inbound Account Services Rep

Rio Rancho, USA


Job Description

 Inbound Account Services Reps, how would you like to work with one of the Nation’s Largest and Fastest Growing Call Centers in the U.S.? Pivot Staffing can help you become part of a Company that has promoted over 100 Call Center Representatives into a Management Positions over the past 12 months. We are looking for Candidates that want to be promoted in a professional, dynamic environment. This opportunity has one of the most aggressive income potentials in the Industry. If you feel you are one of these individuals and have the desire to sell for the fastest growing Call Center in Rio Rancho, NM then apply

This is a great opportunity to work for a quickly growing call center in the Rio Rancho, NM area. All calls are inbound, qualified leads and the base-plus-commission pay structure can allow you to earn anywhere from $30,000 to $45,000 a year (potential). If you are the kind of personable and outgoing individual who likes the challenge of thinking on your feet while talking to a wide variety of people, we want to talk with you!

As a Inbound Account Services Rep, you will work in a state-of-the-art call center taking inbound calls from new and existing residential customers regarding their home security solutions.

Your benefits will include:

  • 7 weeks of paid training; Monday - Friday training hours
  • Uncapped sales/retention sale bonus opportunity
  • Be a part of a new program launch; 90% of leadership roles are filled internally
  • Awesome room for personal, financial and professional growth
  • State of the art contact center; tons of natural light and huge work spaces
  • On-site full service cafe and coffee shop

Your specific duties will include:

  • Handling customer issues, questions, and upselling products
  • Selling products to new customers and upselling or adding new products to existing customer accounts
  • Processing new sales orders from start to finish
  • Documenting all sales calls
  • Transferring calls to other call centers or departments if the customer requires additional information or assistance
  • Handling 50-80 sales calls per day
  • Meeting daily, weekly, and monthly personal and team quotas and goals

Job Requirements as a Inbound Account Services Rep, you must be an outgoing, motivated and extremely coach-able individual with the ability to easily learn our client’s consultative sales process.

Specific qualifications for the Inside Inbound Account Services Repposition include:

  • Minimum of 6 months experience in a consultative sales role
  • Availability to work a very flexible schedule
  • Ability to learn and to accept coaching and feedback
  • Ability to meet daily quotas and goals
  • Desire to grow and advance professionally
  • Strong technical skills/savvy
  • Solid customer service skills
  • Exceptional listening and problem-solving skills
  • Ability to pass a criminal background check, drug screen, employment and education verification
  • Prior call center experience, a plus

As a Call Center Representative working through Pivot Staffing, you will have a foot in the door with one of the nation’s largest and most dynamic home security service companies. You will find a positive and supportive work environment with a management team dedicated to your success. You will receive comprehensive training, both in the classroom and on the job, to ensure that you have complete product and system knowledge. The rapid growth of this call center also means plenty of opportunities for you to advance to team lead and supervisory roles.

Here’s some of what you will receive:

  • Base salary IND-PGH
  • Uncapped bonuses biweekly
  • Annual income potential between $30,000 and $45,000
  • Business casual dress code (casual Friday-Sunday)

Role: Inbound Account Services Rep
Job Type:
Location: Rio Rancho,

Apply for this job now.