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Date Added: Wed 12/05/2021

Receptionist And Office Administrator

Edgbaston, UK
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Job Type: Permanent

Salary: £19637 - £21939 / annually

Receptionist and Office Administrator - £19,637 to £21,939 per annum dependent on experience - Edgbaston, Birmingham

The Role

Are you an experienced Receptionist / Administrator with strong administration skills and a welcoming and professional manner? If so, Hallfield School are looking for a full time (all year round) Receptionist and Office Administrator to join our front office team.

Working 08:00 to 17:00 on Monday to Friday, the successful candidate will be the first point of contact for parents, pupils and visitors, in a role that is equally weighted between customer service and administration, as you will be providing daily administration support to departments across the school.

Some of the key responsibilities of a Receptionist and Office Administrator include, but are not limited to:

  • To act as the first point of contact for the school, welcoming visitors and responding to telephone and email enquiries in a professional, helpful and positive manner.
  • To welcome and assist pupils coming in to the Front Office. This includes supporting with meeting and greeting outside the School and escorting pupils to locations as required.
  • To communicate with parents regarding all aspects of school life, receiving and passing on information, between parents and teachers. This can include calling parents to ascertain reasons for pupils' absence.
  • To provide administrative support to the Heads of Pre-Prep and Prep in the following areas, to ensure key information, cover and correspondence is kept up to date and communicated effectively:
    • After Care
    • Holiday Club
    • After School Clubs
  • To monitor the school email account, responding to enquiries or forwarding messages to the correct recipient as required.

 The Company

Hallfield School is a flourishing co-educational independent day school in the leafy outskirts of Edgbaston. Founded in 1879, Hallfield School offers a stimulating and challenging curriculum for youngsters to enable them to grow, develop and learn in a happy, secure and purposeful environment.

We welcome children from three months to eleven years old to a top-class education within our stunning 20-acre site where success is showcased in the classroom, on the sports fields and in the school hall every single day.

The Benefits

  • 30 days' annual leave entitlement plus bank holidays.
  • Death in service benefit
  • Free onsite parking, access to onsite gym facilities and free lunch during term time.

The Person

The key skills, experience and qualities required to be a Receptionist and Office Administrator:

  • A confident, experienced Administrator with general reception and administration experience gained within a customer focused environment, ideally within a school or similar setting.
  • Effective verbal and written communication skills; demonstrates a polite, professional, approachable and positive manner.
  • Ability to establish and maintain good professional relationships with pupils, parents and colleagues; Strong team player with a flexible and supportive approach and solution-focused attitude.
  • Excellent organisational and prioritising skills with an ability to work in a calm and efficient manner even under pressure.
  • Good literacy and numeracy skills; Competent in the use of Microsoft Office, including Outlook, Word and Excel
  • Ability to work independently as required, showing initiative but equally identifying when to escalate a matter.
  • Able to demonstrate an understanding the importance of confidentiality and data protection; Familiarity with a school management information system (MIS) wo
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