Executive Support Officer

Location: 1 Catford Road, Catford, London, SE6 4RU

Start Date: ASAP

Contract Duration: 6+ Months

Working Hours: Mon - Fri, 09:00 - 17:00, 37 Hours per week

Pay Rate: £ 21.45 per hour 

Job Ref: OR10030

Main Responsibilities

Provide efficient, modern, and appropriate administrative and organizational support to the Council's Senior Leadership Team.

Develop strong relationships with senior officers and colleagues across the Council.

Draft regular reports, briefings, and correspondence on behalf of the Director to a high-quality standard.

Regularly undertake research, information gathering, and policy work on complex issues related to the Directorate's activities.

Undertake minor project work on behalf of Directors as appropriate.

Support Directors in effectively managing their divisions, utilizing a strong understanding of Directors' priorities.

Work collaboratively with colleagues across the Chief Executive's division to support the Senior Leadership Team.

Personal Duties

Draft reports, briefings, and communications materials for staff, Councillors, partners, and residents.

Routinely carry out research, obtain information, and prepare briefings for the Director or other officers.

Participate in multi-disciplinary projects and provide regular feedback on progress.

Maintain an awareness and understanding of matters, priorities, and key issues affecting the Directorate.

Advise Directors on key issues within the division, directorate, or Council that require attention.

Attend meetings on behalf of Directors, taking notes and reporting back as necessary.

Effectively use Microsoft tools such as PowerPoint and Word for high-quality, professional output.

Maintain diary and plan workloads of Directors, liaising with other Support Managers and Officers.

Set up and maintain administrative systems for effective forward planning and record keeping.

Service meetings chaired by the Director, preparing and dispatching papers, and ensuring follow-up actions.

Process and draft Council questions, freedom of information requests, complaints, casework, and member inquiries.

React effectively and in a timely manner to demands and deadlines set by Directors.

Work flexibly and provide cover for colleagues within the team as required.

Participate in the development of team priorities and objectives.

Develop and update procedures within own work area to comply with changing needs.

Work tactfully and professionally with internal and external contacts at all levels.

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