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Date Added: Wed 04/05/2022

Customer Service Representative

Caerphilly, UK
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Job Type: Permanent, FullTime

Salary: £10.16/hour on site parking

The Recruitment Co are actively seeking 5 x Customer Service Representatives to work at a prestigious Client based in Caerphilly.

About the role:

You will be first point of contact for ALL calls coming into the call centre, candidates will be redirecting calls to relevant teams and supporting both internal & external customers. Looking for candidates with strong customer service both written and verbally, Microsoft office experience is required. Will consider school / college leavers but must be able to demonstrate customer service skills.
Two of the Roles will be for Pro-Active Purchase Order Chasing, so actively contacting customers where the PO is nearing end of life and requesting a new one
Training will last up to 4 weeks (2 weeks classroom based, and 2 weeks job shadowing)
Hours of work consist of 3 shifts - 8am-4pm, 9am-5pm and 10am-6pm totalling 37.5h/week
This is a 6 month assignment with possibility to extend
The role will be office based
Pay rate £10.16 PH
Interview process: max 2 rounds, very quick
Some CS experience would be great but not mandatory, if you are open and eager to learn
If you think you have the relevant qualities for this role then please apply immediately.


The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace
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