Group Operations Director

Location: South West

This business is entering an exciting phase of integration, organic growth, and acquisition-led expansion.

We are seeking a commercially minded and hands-on Group Operations Director to lead and optimise operations across all sites.

This is a pivotal leadership role focused on driving efficiency, strengthening operational infrastructure, and helping shape the future identity of the business.

Key Responsibilities

Operational Leadership

• Provide strategic and hands-on leadership across three operational sites in the South West

• Drive consistency, performance, and best practice across all areas of the operation

• Build a high-performance culture across a workforce of ~300 employees

Logistics & Routing Optimisation

• Oversee and improve routing efficiency using data, systems, and operational insight

• Enhance delivery performance while reducing cost-to-serve

• Leverage technology and analytics to continuously improve logistics performance

Warehouse & Systems Improvement

• Lead the development and optimisation of Warehouse Management Systems (WMS)

• Identify opportunities to improve stock control, accuracy, and throughput

• Implement scalable processes to support ongoing growth and acquisitions

People & Resource Management

• Oversee workforce planning, structure, and utilisation across all sites

• Develop leadership capability within site management teams

• Ensure effective staffing models aligned to demand and growth

Business Integration & Identity

• Play a key role in embedding a unified operational identity following recent merger activity

• Align processes, culture, and ways of working across sites

• Support integration of future acquisitions into the wider group

Continuous Improvement

• Use data and operational intelligence to drive ongoing efficiencies

• Establish KPIs and performance metrics across all operational functions

• Lead change initiatives to support business scalability

About You

• Proven experience in a senior operations leadership role within a multi-site environment

• Strong background in logistics, distribution, or supply chain operations

• Experience implementing or improving WMS and operational systems

• Data-driven mindset with the ability to translate insight into action

• Demonstrated success in driving efficiency, cost reduction, and performance improvement

• Strong leadership skills with experience managing large, diverse teams

• Experience within a growing, acquisitive, or evolving business environment is desirable

Why this role?

• Opportunity to shape operations within a growing and evolving business • Key leadership role with real influence across multiple sites • Be part of a business with strong organic growth and acquisition strategy • Play a central role in defining the future identity and operational excellence of the group