Customer Success Specialist (Account Manager) - Inside Sales

Location: Swindon, Wiltshire

An exciting opportunity has arisen for a Customer Success Specialist to join a market-leading distributor of high-performance electrical interconnect and electro-mechanical components, supporting key sectors including Aerospace and Defence

This is a fantastic role for a proactive, target-driven inside sales professional who thrives in a consultative, technical sales environment and enjoys building strong customer relationships while driving sales growth.

Main responsibilities of the Customer Success Specialist (Account Manager) based in Swindon:

Proactively manage and grow up to 125 existing customer accounts
Exceed monthly KPIs for sales, margin, and quote conversion
Build and manage a strong opportunity pipeline through CRM
Provide consultative advice on products and value-added services
Identify supply chain opportunities to benefit both customers and margins
Monitor competitor activity and promote key differentiators
Deliver outstanding technical support to customers
Maintain accurate CRM records, including pipeline, pricing, and trading terms
Work to defined quality standards and embrace continuous improvement

Requirements of the Customer Success Specialist (Account Manager) based in Swindon:

Proven track record of exceeding sales performance targets
Tenacious and commercially minded with a passion for customer service
Strong verbal and written communication skills
Organised, efficient, and confident in pricing and margin calculations
Negotiation experience and strong numerical competency
Thrive in a fast-paced environment with a continuous improvement mindset

This is an excellent opportunity to join a growing and supportive team within a global group, where you'll have the autonomy to make a measurable impact and develop within a dynamic sales environment.

To apply for this Customer Success Specialist (Account Manager) based in Swindon role, please send your CV to:

(url removed) or call (phone number removed) / (phone number removed)