Job Title: Human Resources Manager
Location: Office-based, Palmers Green N13
Job Type: Full-time, Permanent
Salary: £40,000 - £45,000 per annum (dependent on experience)

Overview

We are seeking a proactive and experienced Human Resources Manager with a strong background in the health and social care sector to join our expanding team. The successful candidate will report directly to the Director and Senior Management Team and will play a key role in delivering high-quality HR support across the organisation.

This is a hands-on, strategic role focused on managing recruitment and onboarding processes, refining HR systems, supporting employee relations, and ensuring legal compliance. Experience working within a care organisation is essential to understand sector-specific challenges and support regulatory requirements.

Key Responsibilities

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Oversee, review, and improve HR policies, procedures, and employee standards

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Lead and manage the full recruitment lifecycle, particularly for care staff, ensuring safe and compliant onboarding

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Maintain and enhance employee programmes, including annual leave and expense management

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Champion consistent and values-based onboarding that aligns with CQC expectations

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Provide guidance and support to managers on HR matters, including performance, conduct, and absence

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Address and resolve employee relations matters, grievances, and performance concerns in line with policy

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Ensure HR processes are compliant with employment law and care sector standards

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Maintain accurate and confidential employee records

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Contribute to organisational growth by identifying opportunities to strengthen workforce development

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Handle confidential matters with professionalism and discretion

Key Requirements

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Minimum of 5 years' experience in HR management or employee recruitment

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Essential: Previous experience working within a care company or health and social care environment

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Strong knowledge of UK employment law and HR best practice

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Demonstrated experience in employee relations, conflict resolution, and workforce planning

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Exceptional communication and interpersonal skills, with a professional and ethical approach

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Well-organised, detail-oriented, and able to manage multiple priorities under pressure

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Experience in onboarding, policy development, and supporting operational HR needs in regulated settings

Benefits

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Company pension scheme

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Company events

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Opportunities for personal and professional development

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Supportive team environment