Admissions & Client Relations Executive

📍 Location: Hammersmith
💼 Contract Type: [Insert Contract Type - e.g., Temporary/Full-Time]
💰 Pay Rate: £13.85 per hour

Office Angels is proud to be supporting a prestigious organisation in their search for a proactive, people-focused Admissions & Client Relations Executive to join their dynamic team. This is a fantastic opportunity for a professional with a background in customer service, executive education, or hospitality, who thrives on delivering outstanding experiences and building meaningful client relationships.

🌟 Why This Role?

In this pivotal role, you'll be the key point of contact for prospective and current delegates, guiding them through the entire admissions journey - from registration to post-arrival support. You'll work alongside a supportive Client Relations Manager to ensure a smooth, personalised experience at every stage, while helping to drive strategic goals.

If you come from a hospitality background, your ability to manage multiple priorities, communicate confidently, and create memorable client experiences will serve you well. Your familiarity with CRM systems and attention to detail will also help you thrive in this fast-paced, international environment.

🧠 About You

We're looking for someone who is:

Educated to degree level (or equivalent)
A strong communicator with excellent interpersonal skills
Experienced with Microsoft Office, especially Excel
Familiar with CRM software (e.g., HubSpot)
Organised, adaptable and solutions-oriented
Culturally aware, with experience in international or multi-cultural workplaces
Goal-driven, with a proven track record of achieving KPIs
Able to multitask and manage competing priorities in a busy environmentBonus: Previous experience in hospitality or client-facing roles is highly desirable.

🔑 Key Responsibilities

Admissions & Client Relations:

Manage delegate registration, invoicing, CRM entry and communication
Provide timely and informative responses to all registration queries
Guide delegates through the enrolment process, including pre-arrival support
Maintain accurate admissions data and support deferred training cases
Offer a warm welcome and ongoing assistance during delegate staysProgramme & Course Support:

Coordinate with operations teams to ensure seamless course delivery
Assist with course scheduling and logistics
Collaborate with marketing to support promotional effortsAdministrative Duties:

Organise transfers, accommodation, and client activities
Represent the company at induction and welcome events
Ensure all delegate information is complete and accurate🎁 What's On Offer?

Career Development: Mentoring, training and opportunities for growth
Inclusive Culture: Join a diverse and collaborative team
Work-Life Balance: Flexible working options and wellbeing support
Competitive Pay: £13.85 per hour + holiday pay + Office Angels support

If you're ready to take the next step in your career and love working in a people-centric, high-impact environment - we'd love to hear from you.

Apply today through Office Angels and let's help you find your perfect fit.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website