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Date Added: Tue 06/09/2022

Group RFP Business Support Executive

Chiswick, UK
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Job Type: Permanent, FullTime

Salary: £40000/annum

Group RFP Business Support Executive

* Location: London

* Employment: Permanent

* Salary: up to £40K

Overview of role

The role of the Group RFP Business Support Executive will work the Global & National Account Management teams on all RFP and client proposals. Meet RFP deadlines by establishing priorities and target dates for information gathering, writing, review, and approval; entering and monitoring tracking data; coordinating requirements with contributors; contributing proposal status information to review meeting; transmitting proposals

This role will successfully communicate and collaborate with a variety of internal stakeholders including, Global & National Account Teams, Hotel Director of Sales, Regional Sales Managers and Group Revenue thus is a highly visible role.

The position involves researching, writing, and producing a high volume of client-facing documentation on behalf of our company in support of our brands and locations.

Key Duties & Objectives

* Manage ALL Hotel Group RFPs through Lanyon, including management of all 3rd party sites, Ratefinding; HRS, Lodging logistics, Ready Bid, Trip Bam etc.

* Work with National & Global Sales Team to identify & secure new and unsolicited opportunities for both existing and new opening hotels.

* Work with hotels in creating business cases and build relationships with TMC sourcing teams.

* Create a group database of rates, providing detailed rate management.

* Provide dedicated Sales Support for Rate loading and the link between Sales and Revenue Teams - loading rates and RFP visibility checks.

* Manage hotel content on Lanyon profiles and ensure that GBTA formats are updated regularly and in line with ESG strategies.

* Work with sales, legal and finance teams to understand customer needs and develop strategy for the proposal response.

* Ownership of the RFP project timeline from beginning to end

* Work effectively with internal stakeholders to develop consistent compelling responses to satisfy proposal requirements

* Continual review of RFP tools and intermediaries, this includes updating functional, technical and company information.

* Coordinate final production and delivery of complete RFP response

* Maintain quality results by using templates; following proposal-writing standards including readability, consistency, and tone; maintaining proposal support databases

* Improve the proposal-writing processes by providing and implementing innovative ideas to maximize efficiency and effectiveness of RFP responses

Experience Required

* Excellent writing and editing skills

* Works well with highly structured timelines and deadlines

* Capacity to be responsible, flexible, accountable and detail-oriented with the ability to multi-task, adapt and prioritize to meet deadlines

* Ability to perform and deliver multiple projects on time

* Works well in a team environment

* Strong listening skills and overall communication skills, both written and verbal

* Knowledge and understanding of Software as a Service and Information Technology strongly preferred

* Ability to aggregate information to be written in clear, concise formats

* Professionally communicate with all levels of personnel within the organization and with external clients and partners

* Deliver results that are clear, accurate, technically correct and achieve messaging objectives
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