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DATE ADDED: Tue 01/10/2019

French Groups Executive

Uxbridge, UK
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JOB TYPE: Permanent

SALARY: £25000 - £29000/annum

A leading Inbound Tour Operator was looking for an experienced French Groups Executive to join their team. The ideal candidate will be someone who has worked in a similar position / understands the importance of meeting/exceeding client expectations to ensure repeat business.

Tasks:

* Point of contact for all inbound enquiries via email and or telephone

* Building and maintaining relationships with clients and suppliers alike

* Understanding the needs and requirements of your clients in order to create bespoke itineraries that match and or exceed their expectations

* Booking all services for the group - implementing the booking into the back office

* Issuing email confirmation and vouchers where applicable

* Ensuring the full amount is paid prior to the date of departure of the group

* Point of contact for any changes / amendments and or cancellations

* Complaint handling, rectify all issues in line with brand standards

* General admin and data entry tasks
Role: French Groups Executive
Job Type: Permanent
Location: Uxbridge, Greater London,

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