We are delighted to be working with an established IT support company based in Salisbury, providing top-tier services to businesses across the region. We're looking for a skilled Technical Support Engineer with Sophos firewall experience to join their friendly, growing team.

What you'll do:

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Provide remote and on-site IT support to local business clients

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Configure and troubleshoot Sophos firewalls

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Support Windows servers, Office 365, networking, and general IT infrastructure

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Work independently across multiple client sites

What we're looking for:

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Strong Sophos firewall experience (required)

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3+ years in IT support or field engineering

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Excellent troubleshooting and customer service skills

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Full UK driving license and own vehicle

Nice to have:

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Sophos certifications

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Experience with cloud platforms (Azure, Google Workspace)

We offer:

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Competitive pay

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Laptop, phone, and mileage reimbursement

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Training and development

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Supportive, down-to-earth team