BigFix Infrastructure Service Engineer x2
Location: Warsaw, Poland
Duration: 12 months (extendable)
Type - full-time, shift patterns tbd
Project Service, Goals and Objectives
The specific goals or objectives of this SOW are:
"To support Customers BigFix infrastructure, especially in the process of patch distribution for Windows and Linux operating systems as well as some connected applications such as MS SQL and MS Office.
"Support any projects related to maintenance of above infrastructure itself, especially software updates, components upgrades, capacity enhancements of BigFix system (BigFix software components only, any related H/W upgrades are excluded from scope).
"Support creation of custom, non-standard tasks or patches, to ensure distribution of updates to system tools.
"Support to other functional teams (like Wintel, Linux) that uses BigFix in patching process of their respective platforms by creation of custom patching packages or resolving issues with packages provided by respective software vendors.
"Based on BigFix documentation create custom packages to distribute nonstandard software of configuration components.
"Support already implemented automations, modifying these as required, based on changing customer requirements. Automations should also be updated as any infrastructure changes occur, that influence how these should work. Automations work is based on provided REST APIs for ServiceNow and BigFix.
"To fully support BigFix and related systems knowledge of below technologies is required:
oLinux SUSE and RedHat, AIX
oBigFix Action script
"Expected workload associated with this request is equivalent to 2 FTEs