Key Accountabilities:

* Ensure contractual commitments are met and exceeded

* Contract Scope understanding, contributing to ensure the Contract adhere to key deliverables (KPIs)

* Best Practice for all Contract Support tasks

* Ensure business policies and processes are effectively adhered too

* Support to the Management Team on all Financial and administrative functions

* First point of contact for all Contract financial and administrative issues

* Contract Team guidance, advice and support where required to deliver best practice

* Excellent and effective team working

* Delivery of excellence customer service

* Ensure effective management planning of own workload and diary management, ensuring capacity to support the wider team

* Ability to prioritise tasks and deputise were required to the wider team

* Meet target and deadlines set by Line Manager

* Drive and influence Contract Financial Plan for revenue and profit delivery, forecasting quarterly to ensure YTD

* Plan is exceeded

* Financial Reporting housekeeping and data cleanse

* Administrative Reporting housekeeping and data cleanse

* Reduction of aged WOM, OPOs, Exception Pool and Debt, driving excellence Customer Service to internal and external Customers

* Completion and presentation of Powerpoint presentations (adhoc)

* Ensure customer focus within all areas of operational activities and that effective relationship are maintained with key Customer contacts

* Delivering effective business communication through direct contribution, reviews, team meetings, correspondence, monthly and ad-hoc reporting and other publications as appropriate

* Management of non-chargeable spend weekly

* Daily review and process of Subcontractor and Supplier invoices, managing disputes within 30-day SLA

* Hold weekly WOM updates and complete 3-month Extra Work forecasting with Account Manager

* Open Purchase Order and EW accrued aged management

* Monthly review and management of annual maintenance Purchase Orders

* Annual Contract renewal assistance with Lead Contract Support and Account Manager

* Client Debt management, ensuring disputes are resolved within 30-day SLA

* Completion of monthly Extra Works Billing Submission and Client approvals in line with SOX Compliance

* Raise Extra Work sales invoices in line with company deadlines at the correct margin

* Month end reporting review and completion (EW Margin, Overtime and Expenses, Labour Allocation,Receipting)