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DATE ADDED: Thu 30/05/2019

Call Centre Advisor

Cambridgeshire, UK

JOB TYPE: Permanent

Salary Details: per annum

This Company has an ethos of 'Cherishing Customers'; and, as a Customer Advisor, you will be integral to ensuring that each and every customer receives an exceptional experience.

Join this companys Customer Hub and you will be responsible for answering incoming calls and making outbound servicing and maintenance calls. Your key responsibilities will include: Maintaining sufficient knowledge of all products and services across the Audi, Volkswagen, Skoda and SEAT ranges; Being able to answer incoming calls promptly and efficiently; Securing sales appointments in an efficient and courteous manner; and ensuring a high standard of customer satisfaction.

Previous experience in a customer-facing/customer interacting role is required, together with an enjoyment for working in fast paced, target driven environments. You will have a passion for maintaining high standards, strong interpersonal communication skills, good attention to detail and you will be driven/motivated to succeed.

In return, the Company has an ethos of 'Valuing Employees'; and, in this respect, you will have access to a portfolio of learning and development solutions; as well as opportunities for future career progression.

4 week rotational shift - week 1 7.30am to 4.30pm, week 2 8.30am to 5.30pm, week 3 9am to 6pm and week 4 10.30am to 7.30pm.

1 in 4 Saturdays - 9am to 1pm ( this time is taken back as lieu the following week)

Skills Required


Qualifications Required

Role: Call Centre Advisor
Job Type: Permanent
Location: Cambridgeshire,

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