Hours: 37.5 hours per week
At St Monica Trust, we create places where older people can truly flourish: warm, vibrant communities built with care, expertise and heart. With a long-standing reputation for excellence, we are shaping the future of care environments across Bristol.
We're now seeking an experienced General Manager (Nursing Homes) to provide inspirational leadership, clinical excellence and operational oversight for one of our nursing homes.
The Role
As the CQC Registered Manager, you will hold overall accountability for the holistic care of residents and the performance, compliance and sustainability of the home. You will lead and develop your team to deliver safe, high-quality, person-centred care, while driving continuous improvement in resident experience, clinical standards and operational performance.
You will play a key role in shaping the long-term vision of the home, planning for future care and staffing needs, managing budgets and occupancy, and ensuring the service continues to meet and exceed regulatory and organisational expectations.
You will:
Quality, Care & Compliance
Act as the CQC Registered Manager, with full accountability for regulatory compliance and care quality
Ensure safe, effective and compassionate care through robust clinical governance, safeguarding and risk management
Oversee incident reporting, investigations, complaints resolution, safeguarding and statutory reporting
Maintain knowledge of current and emerging industry standards, ensuring practice reflects best evidence and guidance
Leadership & People Development
Provide visible, values-led and collaborative leadership to the home
Lead, motivate and develop multidisciplinary teams, creating a culture of engagement, accountability and continuous improvement
Plan for current and future workforce needs, supporting talent development and succession planning
Advocate for and role model the Trust's values and culture at all times
Operational & Financial Management
Manage the home's budget, occupancy and resources to meet agreed performance targets
Hold shared accountability for profit and loss
Use insight, forecasting and long-term planning to ensure sustainability and service longevity
Lead service improvement initiatives to enhance resident satisfaction and outcomes
Stakeholder & Strategic Engagement
Build strong relationships with residents, families, colleagues, Trustees and external partners
Represent the home confidently internally and externally, including at meetings, audits and inspections
Contribute to Trust-wide policy development, projects and improvement initiatives
Collaborate with other General Managers, sharing learning and best practice across nursing services
About You
You are a confident, experienced leader with a strong clinical background and a passion for delivering outstanding care for older people. You combine strategic thinking with hands-on leadership and thrive in complex, regulated environments.
Essential Skills and Experience
Qualified and NMC Registered Nurse (Adult - Level 1)
Level 5 Diploma in Leadership for Health and Social Care (or equivalent), completed or working towards
At least 4 years' relevant management experience in a comparable setting
Strong working knowledge of CQC Regulations and Essential Standards of Quality and Safety
In-depth understanding of dementia care and the needs of older people
Experience managing budgets, financial performance and occupancy
Sound knowledge of infection control, medication management, safeguarding, DoLS, GDPR, health and safety and risk assessment
Strong people management and leadership capability
Confident IT skills and comfortable using digital systems
Desirable
What We're Looking For
We value warmth, integrity and collaboration. You'll be someone who:
Communicates confidently, clearly and sensitively, including with complex or contentious matters
Thinks strategically, with the ability to interpret complex issues and plan for the long term
Leads with visibility, positivity and inclusion
Builds strong internal and external relationships and networks
Shares learning, supports others and contributes beyond your immediate service area
Champions colleague wellbeing, resident experience and clinical excellence
Why St Monica Trust?
Joining St Monica Trust means being part of a values-led charity dedicated to creating communities where older people truly flourish. Guided by compassion, respect and inclusion, we focus on people first, supporting residents, colleagues and communities to live well, feel valued and belong.
Alongside meaningful work, we offer an excellent benefits package that recognises and supports our people, visit our careers website to find out more:
Additional Information
Duties must be carried out in compliance with St Monica Trust's Equality, Diversity and Inclusion Policy.
This role profile outlines the principal accountabilities of the post and is not exhaustive.
This post is exempt from the Rehabilitation of Offenders Act 1974; all convictions, including spent convictions, must be declared at application stage.
Hours: Full time, 37.5 hours per weekAnnual salary: £80,047 per annum
