Legal Disrepair Coordinator

Chichester or Park Street

Up to £29,000

Hyde is looking to recruit a Legal Disrepair Coordinator.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple: by providing customers with a safe and decent home, it allows them to realise their potential, enjoy their environment and contribute to their community.

As a Legal Disrepair Coordinator at Hyde, you will be working within the Property Services team to provide a high-quality and efficient disrepair and environmental health case management service. You’ll help ensure legal and regulatory compliance while supporting our Surveyors, Legal team, and customers throughout the claims process.

Responsibilities
• Manage disrepair and environmental health cases from notification to resolution
• Coordinate resident liaison, legal updates, and appointment scheduling
• Track and report on performance, case progress, and access issues
• Collate and maintain legal documentation in line with legislative requirements
• Support the team with system updates, lessons learned reports, and process improvements
• Liaise with Local Authorities and internal stakeholders to ensure timely responses

Skills and Experience
• Strong administration and/or project coordination experience
• A social housing or property sector background is desirable but not essential
• Confident using systems (Salesforce, TMC, NED - training provided)
• Strong communication and organisation skills
• Detail-oriented and able to manage multiple priorities
• Commitment to learning and staying in the role long term

Benefits
• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package
• Volunteering days

Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.