Freightserve recruitment are looking for a Freight Project Coordinator focusing on Seafreight for a busy well-established niche Freight Forwarder based in the Hayes, Middlesex area.

Our team is dedicated to delivering on-time, customised event transport solutions to valued clients spanning the world of Live Touring, Theatre, Film, TV and Sport. We work closely with our clients to deliver the most budget-efficient, environmentally aware, time-sensitive solutions, based on the individual requirements of each project.

Job Description:

• Follow, champion and lead by example on all Company's Standard Operating Procedures.
• Liaise with ocean lines and hauliers to obtain best possible rates and securing the booking.
• Assist with organising and delivering logistical aspects of a tour/event as required by the Project Manager.
• Create trusted relationships with clients, colleagues, and other stakeholders.
• Ensure all quotes are raised in BoxTop and followed-up with the client, taking a proactive approach to customers to see if they wish to proceed.
• Timely communication with the client updating them on their shipments.
• Responsible for following shipments, set-up end to end monitoring which may require completion outside of core hours.
• Ensure good practice in shipment tracking by air, sea and road.
• Convert quotes into live projects on BoxTop in accordance with our SOPs.
• Update BoxTop with current job costs without delay so the billing can be actioned.
• Accurately record all job details in BoxTop and Invoice jobs at the earliest opportunity.
• Help assist with preparing ATA Carnets and proactively monitor their tracking.
• Assist with preparing shipment documents such as AWB, customs entries and BOLs.
• Update the warehouse team with details of any expected warehousing requirements, collections, deliveries, freight builds.
• When required assist with any warehouse loads/unloads (under supervision and direction).
• Adhere to any company initiatives to improve efficiencies and contribute to long term operational excellence.
• Ensure that all planned and active shipments are added to the relevant tracking sites at the earliest opportunity.
• Review and assess the importance of all tracking status messages received and bring any anomalies to the attention of the Project Manager.

Essential Skills, qualifications, and experience:

• Previous freight forwarding experience.
• System and process driven with very high attention to detail.
• Dynamic, flexible and always lead by example on our standard operating procedures.
• Effective communicator within a team setting.
• Ability to use own initiative and to escalate matters appropriately.
• Positive and professional attitude and willingness to help when needed.
• Five-year background check.
• DBS background check.
• Flexible to the needs of the business.

Benefits:-

Company Private Health Insurance Plan

Group Life Insurance

Company Pension

Working hours are Monday - Friday 9am-5.30pm

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.